Last February I had the honour to speak at the Merchant Payments Ecosystem Conference held in Berlin, where I briefly shared my views about a key topic that is emerging again in payments and risk management, which is Authentication and Identity Management.
With the rise of mobile commerce, new initiatives are emerging to close the gap between the always complex process of authenticating and validating customer regristation or login in a CNP environment (cardholder non-present). It seems that Biometrics is finally taking off after many years of speculation about its real potential, and some vendors are taking advantage of this momentum. Some of them are simply launching optical and facial recognition KYC processes with a great UX flow that enable merchants to capture customer personal details and documents with a quick "hold and scan in front of the cam" way. However, we must differentiate between valid biometric data and old fashion OCR technology.
